Privacy Policy
Effective Date: June 22, 2026
FitMe is a fitness tracking app built by Moon Tech, based in Surrey, British Columbia, Canada. This policy explains what data we collect when you use FitMe, how we use it, and what control you have over it. We have written this in plain language on purpose.
1. What We Collect
Account Data
When you sign in with Google or Apple, we receive your email address and display name from that provider. We do not receive or store your Google or Apple password.
Health and Fitness Data
To personalise your experience, FitMe stores:
- Height, weight, and body stats you enter
- Daily calorie and macro targets you set
- Meal logs, including food descriptions logged through Pic Log
- Workout records you import, type, or speak
- Step counts tracked by your device
- Hydration logs
This is health-related data. We treat it with the highest level of care and never use it for advertising.
Photos
Photos you take through the Pic Log feature are sent to our analysis system to identify the meal and extract nutrition data. The photo itself is never stored. Only the parsed nutrition result is saved to your log.
Usage Data
Our servers log standard technical information such as app version, device type, and error reports. We use this only to fix bugs and improve performance. We do not run third-party advertising trackers in the app.
2. How We Use Your Data
We use your data to:
- Run the app and personalise your tracking experience
- Analyse your food photos and workout imports
- Generate your 7, 30, and 90-day progress views
- Show you insights based on your nutrition and fitness trends
- Send important notices about your account or the app
- Fix bugs and improve the app over time
We do not use your data for advertising. We do not sell your data. We do not share your data with data brokers.
3. Third-Party Services
Running FitMe involves a small number of trusted third-party services:
- Google Sign-In and Sign in with Apple, for account authentication. Their own privacy policies apply to the authentication step.
- Google Play and Apple App Store handle your subscription billing. We do not see or store your payment card details.
- Cloud infrastructure: your data is stored on encrypted servers that meet recognised data protection standards.
- Formsubmit.co processes account deletion requests submitted through our web form. Only the email address you enter is passed through this service.
We do not integrate advertising networks, social media trackers, or data broker services.
4. Data Retention
We keep your data for as long as your account is active. If you delete your account, we remove your personal and health data within 30 days. Anonymised, aggregated statistics that cannot identify you may be retained for internal analytics.
Backups may retain a copy of your data for up to 90 days after deletion as part of our disaster recovery process, after which it is permanently removed.
5. Your Rights
Regardless of where you live, you can:
- Access the personal data we hold about you
- Ask us to correct data that is wrong
- Ask us to delete your account and all associated data
- Ask us to export your data in a portable format
- Withdraw consent for any processing based on consent
To exercise any of these rights, email us at moontechsupport@gmail.com or use the account deletion form. We will respond within 30 days.
If you are in the European Economic Area, you have the right to lodge a complaint with your local data protection authority. If you are in Canada, you may contact the Office of the Privacy Commissioner of Canada.
6. Security
All data is encrypted in transit using HTTPS and encrypted at rest on our servers. Access to user data is restricted to authorised personnel only. We conduct regular security reviews of our infrastructure.
No system is 100% secure. If we become aware of a breach that affects your data, we will notify you promptly in line with applicable law.
7. Children
FitMe is intended for users aged 13 and over. We do not knowingly collect data from children under 13. If you believe a child has created an account, please contact us and we will delete it promptly.
8. Changes to This Policy
We may update this policy as the app evolves. The effective date at the top will reflect the latest revision. For significant changes, we will notify you in the app before they take effect.
9. Contact
Questions about your data or this policy: