Privacy Policy
Effective Date: June 22, 2026
Moon Tech ("we", "us", or "our") operates https://moontech.studio and provides web, iOS, Android, and desktop application development services. This Privacy Policy explains how we handle any information collected through our website and client engagements.
1. Information We Collect
A. Information You Provide
When you submit our contact form or reach out directly, we collect the information you voluntarily provide, including:
- Your name and business name
- Your email address
- The service type you're enquiring about
- Any additional details you include in your message
B. Automatically Collected Data
When you visit our website, standard web server logs may capture basic technical information such as your IP address, browser type, referring URL, and pages visited. This data is used solely for security monitoring and aggregated traffic analysis. We do not use tracking cookies or third-party analytics scripts on this site.
2. How We Use Your Information
We use the information you provide to:
- Respond to your enquiry and assess your project requirements
- Communicate project scope, pricing, and timelines
- Deliver agreed development services and ongoing support
- Send project updates and relevant correspondence
We do not use your contact information for unsolicited marketing, and we do not sell, rent, or share your personal data with third-party data brokers or advertising networks.
3. Data Retention
We retain enquiry and client correspondence for as long as the business relationship is active and for a reasonable period thereafter for record-keeping purposes. You may request deletion of your data at any time by contacting us at support@moontech.studio.
4. Third-Party Services
Our website itself does not integrate third-party analytics or advertising services. However, during client project delivery we may work with third-party infrastructure providers (hosting platforms, cloud databases, payment processors) on your behalf. Any such providers are selected for their compliance with applicable data protection standards, and their use will be disclosed to you as part of the project agreement.
5. Your Rights
Regardless of your location, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for any processing based on consent
To exercise any of these rights, contact us at support@moontech.studio. We will respond within 30 days.
6. Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, or loss. All email communication is encrypted in transit. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our services are directed at businesses and individuals aged 18 and over. We do not knowingly collect personal information from anyone under 13 years of age.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the date of the latest revision. Continued use of our website following any update constitutes acceptance of the revised policy.
9. Contact
Questions or requests regarding this Privacy Policy:
Web: https://moontech.studio
Email: support@moontech.studio
Location: Surrey, British Columbia, Canada